Our company

About us

Novitex Enterprise Solutions is the industry-leading provider of the Integrated Document Life Cycle™ in the Document Outsourcing market. Novitex is a data-rich Document Outsourcing provider for Fortune 500 companies and government institutions. Leveraging a history of helping companies go digital, Novitex processes 6.6 Billion multi-channel transactions each year.

Our innovative service solutions drive value and results across your organization


Novitex is driven by innovation excellence. IDLC is built on the concept of knowledge sharing Best Practices identified during a client's end-to-end workflow assessment, which is led by Novitex's Six Sigma black belts and digital methodology consultants with critical document insights.

The Novitex business model manages inbound and outbound documents—both physical and digital—throughout the enterprise to help clients ensure compliance, enhance customer satisfaction, increase productivity and reduce cost while driving growth across the enterprise

Focused service delivery


With the IDLC, Novitex is using an Industry-aligned model for sales and client engagement leaders focused on seven key markets. They are: Consumer Services & Manufacturing, Federal Government, Financial, Healthcare, Legal, Technology & Energy and States & Universities.

Our comprehensive and compelling solutions help you optimize your workflows, unlock the power of your data and better target your customers. We offer on-site, off-site, near-site or a blended model to complement your operation. With our Best Site™ approach, we can help you optimize staffing and business equipment expenditures, and better manage workload overflows. Our highly skilled Advisors leverage their industry specific expertise and intellectual capital to help turn organizational challenges into business communication strategies.

We are Novitex


  • 500 clients
  • 1,400 sites
  • 10,000 on-the-ground employees
  • 30 years of partnering with Fortune 500 companies
  • More than 1/3 of the Fortune 50
  • Industry experience across 7 industries
  • 30% market share of managed documents


With the IDLC, Novitex moves to an Industry-aligned model for sales and client engagement leaders focused on seven key markets. They are: Consumer Services & Manufacturing, Federal Government, Financial, Healthcare, Legal, Technology & Energy and States & Universities.

ENSURE COMPLIANCE: Novitex is investing in secure, compliance-based cloud technology to ensure compliance with industry regulatory rule and reduce or eliminate associated fines. Infrastructure to eliminate the risk of data breaches, deploy latest security, add more flexibility and provide automatic updates.

ENHANCE CLIENT SATISFACTION: Deliver personalized, targeted communications to increase your customers' response rates and overall satisfaction within your organization.

INCREASE PRODUCTIVITY: Novitex's Six Sigma black belts and digital methodology consultants assessing workflow practices to work smarter and faster with less expense.

REDUCE OPERATIONAL COSTS: Reduce supplies consumption (ink/paper) by transitioning from physical to digital documents and identify solutions to cleanse and reduce return mail.

IDLC creates opportunity for growth across the enterprise: Lets break down the components to show you how.

Our Executive Committee

Target your customers


We help you to connect and communicate with your customers more effectively, resulting in improved customer-response and retention rates.

Our mission

Novitex Enterprise Solutions is the industry-leading provider of the Integrated Document Life Cycle™ in the Document Outsourcing market. Novitex offers data-driven management of inbound and outbound documents for Fortune 500 companies and government institutions. Novitex processes 6.6 Billion multi-channel transactions each year, enabling greater digital transition for enterprise growth.
A little bit of history
Novitex Enterprise Solutions was formed in 2013 following the acquisition of Pitney Bowes Management Services by Apollo Global Management. We are committed to delivering innovative solutions for office, document and communications management services. Our heritages, our innovative spirit and process engineering leadership and expertise thrives at Novitex.