Business Process Automation

Integrated processes streamline repeatable business tasks.

Our experts work with you to develop business process automation solutions tailored to your company and your industry. Let business process outsourcing automate the routing and processing of business-critical documents to increase speed, standardization and productivity while reducing costs.

Key Benefits

Increase accuracy

Our comprehensive process centers around quality control and precision. The right business process automation solutions can help your company achieve a reduced error rate, which improves workflows and customer satisfaction.

Improve compliance and security

Specifically in certain industries, business process automation has to be more than efficient and scalable. With clients operating in highly regulated verticals, we adhere to strict confidentiality standards and support industry-specific regulations, such as HIPAA and PCI.

A sampling of industry-specific applications:

Banking

Mortgage loan processing support.

Insurance

Claims processing support. Underwriting support.

Health Plans

Medical claims processing. Provider directory updates. Open enrollment forms. Prescription fulfillment support.

Hospitals

Patient admissions.

Consumer Services

Bill of lading processing. Accounts payable. Customer service.

Manufacturing

Bill of lading processing.

Government

Application processing. Constituent services.

Watch, download and learn.

Choose from a selection of downloadable PDFs and videos designed to both educate and keep you informed.

See All Our Insights

Business Process Automation: Case Study

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Reprographics: Solution Brief

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Business Process Automation: Solution Brief

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Leverage synergies between our solutions.

As an independent provider, our integrated offerings drive maximum efficiency and savings. Recommended solutions include:

View Integrated Solutions

Managed Print Services

By implementing a MPS solution, our never-ending cycle of data, insights and optimization has the potential to make your business more efficient over time.

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Print Optimization

We begin by examining your document workflows and then work with you to develop a print plan that addresses your challenges.

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Business Recovery Services

Unpredictable events can impede your time-critical operations. With our print production and mail Business Recovery Services, we’ll keep your communications flowing transparently.

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Custom Mail Solutions

Work with the #1 mailroom services provider, trusted by Fortune 500 companies and government agencies to deliver bottom-line impact with seamless integration. As the leader in mailroom outsourcing and automation, we are the go-to experts for all things mail — from mail management to pre-sorting and everything in between.

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Our practice leaders are the industry’s go-to experts.

Dave Doucette

Vice President of Service Delivery & Document Communications

Dave Doucette has more than 25 years’ experience in document management and records management solutions, bringing a variety of experience in designing and delivering enterprise document and data capture solutions. He is CDIA+ certified in project management and implementation and BPM certified (AIIM designation) in business process and document management.

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We place your team’s productivity above all.

Our white-glove service provides dedicated support, so your team can focus on productivity. As part of this service Novitex offers:

Dedicated relationship managers
Strategic business reviews
Industry and trend updates
Continuous optimization

What does your business need?

Get started with specific, actionable recommendations that address the unique challenges of your enterprise.

Want to help revolutionize document outsourcing? Come Join Us

News & Insights

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Communications are a prominent part of the customer experience. When communications are accurate, delivered across the customer’s preferred channel, & contain relevant offers for additional services, they help to create a positive experience.

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Hypothetical Use Case: The Disaster-Prepared Enterprise Vs. the Unprepared

What would happen to your business if you lost all your customer and account data? It’s a nightmarish situation for any business stakeholder to consider. Thankfully, it’s an addressable one, too.

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