Health Insurance

We provide healthcare insurance solutions to optimize your workflows while satisfying strict compliance regulations.

With the evolving marketplace, increased regulations and member demands, health insurance companies are challenged to optimize their document-intensive workflows. We can help. From integrated mailroom management solutions that optimize mail distribution and processing, to business process automation solutions that automate the routing and processing of business-critical documents, we improve compliance, speed and productivity while lowering costs.

Learn more about our industry-specific services that automate, optimize and simplify your processes.

Regulatory Communications Management

Production and dissemination of: enrollment forms/applications, provider directories, summary of benefits, pharmacy directories, annual notices of change (ANOC), evidence of coverage (EOC),  welcome kits, explanation of benefits (EOB), ID cards, and formularies

Provider Directories

Provider directories represent a pivotal communication between health plans and those they serve. Maintaining, producing, and disseminating accurate directories, however, is no easy task. One way to streamline is by integrating the entire process into a single, end-to-end communication production tool - Healthcare Connect. Schedule a Healthcare Connect Demo

Address Management

Approximately 24 percent of Americans move each year and many do not file a change-of-address. How many are members of yours? Our address verification and return mail solutions reduce costs and increase the deliverability of your mail. Learn More About Address Management

Mail Center Management

Your mail center serves as a critical on-ramp for processing claims and enrolling new subscribers. As the mail experts, we can streamline the intake and output of some of your most critical communications to help support your business. Learn more about our mail management solutions.

On-demand Printing

Reduce warehousing costs and collateral obsolescence. With our cloud-enabled, secure web platform, you can print what you need, when you need it, using one of our production facilities that adheres to various industry regulations and ISO quality standards.

Learn more about Off-site print production

Marketing Communications Management

The Affordable Care Act brought new abilities to market directly to consumers. However, getting your message through today’s clutter requires personalized, multi-channel communications. Leverage our cloud-enabled, secure web platform to create targeted marketing material.

Learn more about marketing communications management

Business Process Automation

Ever changing regulations make business processes complex, time-consuming and error-prone. With our automated, secure solution, you can eliminate manual entry on tasks like claims, billing, invoices and form filing to improve accuracy.

Learn more about Business Process Automation

Records Management

For patients to be protected, medical records must be well cared for. Additionally, good records help organizations operate effectively. Our comprehensive, secure solution helps your staff have access to the right documents when needed.

Watch, download and learn.

Choose from a selection of videos and downloadable PDFs, designed to both educate and keep you informed.

See All Our Insights

Healthcare Connect: Use Case

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Learn About Our Health Plan Experience

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How We Streamline Provider Directory Management

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Tell us how we can help you get more work done.

Our custom solutions are designed to address your organizational pain points and work within industry regulations.

Want to help revolutionize document outsourcing? Come Join Us

News & Insights

Exela Technologies, Inc., a Publicly Traded Company, Completes Business Combination with SourceHOV and Novitex

“We are excited to announce the public launch of Exela and look forward to exercising our global reach, deep domain expertise, and increased IP investments to serve our current and future clients”, said Ronald Cogburn, CEO, Exela Technologies, Inc.


The Imaging Channel - Moving Towards End-to-End CCM Solutions: Creating a Seamless Customer Experience with Communications is More Crucial than Ever

Communications are a prominent part of the customer experience. When communications are accurate, delivered across the customer’s preferred channel, & contain relevant offers for additional services, they help to create a positive experience.


Hypothetical Use Case: The Disaster-Prepared Enterprise Vs. the Unprepared

What would happen to your business if you lost all your customer and account data? It’s a nightmarish situation for any business stakeholder to consider. Thankfully, it’s an addressable one, too.