Our Six Sigma experts are at the forefront of advancing transformative mail strategies that have helped shape the mailroom services and document outsourcing industry.
Nearly 30 years of credibility
For more than two decades, the world's largest corporations have turned to Novitex to manage their mailstreams.
Manage shipping and receiving with systems designed for today’s rapidly changing enterprise.
Our on-site experts improve your operational efficiency with your mailstream, including mail services space, workflow and processing time.Learn more about Mailroom Management
Mailroom outsourcing is not limited to better automation. Our experts work with you to design a mailpiece that qualifies for the best postage price possible.Learn more about Mailpiece Design
With our technology, we systematically group your outgoing mail so that you can take advantage of lower postage costs, just one benefit of mailroom outsourcing.Learn more about Automated Presorting
Combine mailroom outsourcing with digitization. Use Intelligent Mail barcoding (IMb) and data reporting to reduce costs and to gain full visibility into your mailstream.Learn more about Intelligent Mail
Approximately 13 million Americans move each year and don’t file a change of address. With mailroom services such as our address verification and return mail solutions, we get your business-critical communications to your clients when needed while reducing waste.Learn more about Address Management
Secure Mail ServicesSecure Mail Each year, we screen more than 300MM mail items for federal and state agencies. Our solutions help identify and isolate suspicious and potentially hazardous mail. Learn More about Secure Mail Solutions
Global Parcel Compliance
Our mailroom services experts help you navigate export compliance and standardize a shipping and receiving program to avoid delay and reduce loss and penalties associated with a lack of procedures or processes.Learn more about Global Parcel Compliance
Get a complete chain of custody for all packages with Novitex PodTracker.
Novitex’s proprietary application PodTracker, shown to the right, offers a complete chain of custody for all packages. Our employees can track the collection data from pickup to delivery without manually logging it. This function helps decrease the probability of missing packages and enables quicker communications at all stages.
Watch, download and learn.
Choose from a selection of videos and downloadable PDFs, designed to both educate and keep you informed.See All Our Insights
Learn About Our Integrated Mail ServicesWatch Now
Mailroom Management: Solution BriefDownload Now
Calculate How Much is Lost on Return MailWatch Now
Leverage synergies between our solutions.
As an independent provider, our integrated offerings drive maximum efficiency and savings. Recommended solutions include:View Integrated Solutions
Our staffing solutions offer engaged, well-trained employees who reflect your brand and integrate seamlessly into your office culture.Learn More
Leverage our expertise, best-in-class tools and vast portfolio of mail services to create a custom solution that maximizes your mailstream.Learn More
Marketing Communications Management
Communicate your marketing messages more effectively with full insights into who your clients are and what they want. Target specific clients and customers with our intuitive platform.Learn More
Off-site Print Production
At our Document Solution Centers, we offer a complete suite of print production solutions from paper to digital. We can accommodate your scanning, printing, finishing and fulfillment projects with speed and accuracy.Learn More
Our practice leaders dive deep into your business.
Christine J. Erna
Director of Postal Solutions
Christine J. Erna has more than 25 years of experience in direct mail marketing, design, analysis, USPS compliance and training, including 18 years with the USPS as a mail piece design analyst. She combines extensive knowledge with Six Sigma process strategies to help improve end-to-end mailing processes.Read more
Christine J. Erna
Director of Postal Solutions
Christine J. Erna is responsible for designing and implementing innovative mailing process improvements for clients in multiple areas, including: address quality, return mail, intelligent mail, postage analysis, regulatory compliance and multi-channel marketing.
She previously worked at the USPS, where she obtained extensive experience in managing address quality, mail production, postal rates, USPS regulations and technology. Erna also served as the Director for Mailing and Fulfillment Services at Concord Litho.
Looked to as the industry expert, Erna frequently contributes bylines to various media publications. She most recently has written for Direct Marketing and Government Computer News. She also is a frequent speaker at industry events, such as the National Postal Forum.
She also maintains certifications as a Mailpiece Design professional, Address Quality specialist and IMB Specialist and also received a certificate in Marketing from Merrimack College.Go back
We place your team’s productivity above all.
Our white-glove service provides dedicated support, so your team can focus on productivity. As part of this service Novitex offers:
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