Mail Services

Always know what’s coming. And going.

Work with the #1 mailroom services provider, trusted by Fortune 500 companies and government agencies to deliver bottom-line impact with seamless integration. As the leader in mailroom outsourcing and automation, we are the go-to experts for all things mail — from mail management to pre-sorting and everything in between.

Key Benefits

Industry-leading experts

Our Six Sigma experts are at the forefront of advancing transformative mail strategies that have helped shape the mailroom services and document outsourcing industry.

Nearly 30 years of credibility

For more than two decades, the world's largest corporations have turned to Novitex to manage their mailstreams.

Manage shipping and receiving with systems designed for today’s rapidly changing enterprise.

Mailroom Management

Our on-site experts improve your operational efficiency with your mailstream, including mail services space, workflow and processing time. 

Learn more about Mailroom Management

Mailpiece Design

Mailroom outsourcing is not limited to better automation. Our experts work with you to design a mailpiece that qualifies for the best postage price possible.

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Automated Presorting

With our technology, we systematically group your outgoing mail so that you can take advantage of lower postage costs, just one benefit of mailroom outsourcing. 

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Intelligent Mail

Combine mailroom outsourcing with digitization. Use Intelligent Mail barcoding (IMb) and data reporting to reduce costs and to gain full visibility into your mailstream.

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Address Management

Approximately 13 million Americans move each year and don’t file a change of address. With mailroom services such as our address verification and return mail solutions, we get your business-critical communications to your clients when needed while reducing waste.

Learn more about Address Management

Secure Mail Services

Secure Mail Each year, we screen more than 300MM mail items for federal and state agencies. Our solutions help identify and isolate suspicious and potentially hazardous mail. Learn More about Secure Mail Solutions

Global Parcel Compliance

Our mailroom services experts help you navigate export compliance and standardize a shipping and receiving program to avoid delay and reduce loss and penalties associated with a lack of procedures or processes.

Learn more about Global Parcel Compliance

Get a complete chain of custody for all packages with Novitex PodTracker.

Novitex’s proprietary application PodTracker, shown to the right, offers a complete chain of custody for all packages. Our employees can track the collection data from pickup to delivery without manually logging it. This function helps decrease the probability of missing packages and enables quicker communications at all stages.

Watch, download and learn.

Choose from a selection of videos and downloadable PDFs, designed to both educate and keep you informed.

See All Our Insights

Learn About Our Integrated Mail Services

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Mailroom Management: Solution Brief

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Calculate How Much is Lost on Return Mail

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Leverage synergies between our solutions.

As an independent provider, our integrated offerings drive maximum efficiency and savings. Recommended solutions include:

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On-site Staffing

Our staffing solutions offer engaged, well-trained employees who reflect your brand and integrate seamlessly into your office culture.

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Mail Management

Leverage our expertise, best-in-class tools and vast portfolio of mail services to create a custom solution that maximizes your mailstream.

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Marketing Communications Management

Communicate your marketing messages more effectively with full insights into who your clients are and what they want. Target specific clients and customers with our intuitive platform.

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Off-site Print Production

At our Document Solution Centers, we offer a complete suite of print production solutions from paper to digital. We can accommodate your scanning, printing, finishing and fulfillment projects with speed and accuracy.

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Our practice leaders dive deep into your business.

Christine J. Erna

Director of Postal Solutions

Christine J. Erna has more than 25 years of experience in direct mail marketing, design, analysis, USPS compliance and training, including 18 years with the USPS as a mail piece design analyst. She combines extensive knowledge with Six Sigma process strategies to help improve end-to-end mailing processes.

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We place your team’s productivity above all.

Our white-glove service provides dedicated support, so your team can focus on productivity. As part of this service Novitex offers:

Dedicated relationship managers
Strategic business reviews
Industry and trend updates
Continuous optimization

What does your business need?

Get started with specific, actionable recommendations that address the unique challenges of your enterprise.

Want to help revolutionize document outsourcing? Come Join Us

News & Insights

Affiliates of Apollo and HGM Agree to Combine Novitex and SourceHOV with Quinpario Acquisition Corp. 2 to Form Exela Technologies, a Public Company in a Transaction Valued at $2.8 Billion

Novitex and Quinpario Acquisition Corp. 2, a publicly traded special purpose acquisition company, announced that they will combine to create a leading industry-solutions provider for financial technology and business services,


Overcoming Fear of Change: 5 Ways to Enable Successful Transitions for your Evolving Enterprise

Read on for five ways that enterprises entering into an outsourcing relationship can build positive momentum at the outset to enable a smooth transition, and enjoy excellent performance and stability from their outsourcing partner.


3 Reasons why the Institutional Framework for Law Firms to Go Paperless is Finally in Place

Removing paper from processes isn’t about transforming them simply for the sake of change; there are tangible and almost immediate benefits to removing paper from business processes. Here are 3 reasons why it’s easier for law firms to go paperless,