Regulatory Communications Management

Mitigate risk while fostering greater productivity.

We help your organization be audit­‐ready, even when complying with stringent regulations.

Key Benefits

Reduce risks and penalties

With our industry expertise, we help you navigate ever-changing regulations with our cloud-based platform and auditable workflow.

Streamline document review processes

Simplify oversight into the entire document approval process, including tracking and granting permissions, as well as stakeholder recommendations and edits.

Optimize your content with more control through our cloud-enabled, secure web platform.

Auditable Workflows

Gain visibility into the entire workflow while retaining chain of custody and approval records for audit purposes.

Customizable Templates

Create built-in safeguards and prevent errors with templates that offer editable and locked content zones.

Document Rights Management

Increase control over access rights and permissions, including downloading, editing and printing — for the entire content life cycle.

Version Control

Achieve content optimization at every level with customizable templates, file tracking and a streamlined document review process.

Secure Content

Our cloud­‐based platform is secure and designed to meet and exceed the needs of even the most regulated industries.

24/7 Job Tracking

Know where your documents are in the queue and speed up the review process with automated notifications.

Where Regulatory Communications Management Can Help

Production and dissemination of: enrollment forms/applications, provider directories, summary of benefits, pharmacy directories, annual notices of change (ANOC), evidence of coverage (EOC),  welcome kits, explanation of benefits (EOB), ID cards, and formularies

Customized compliance management

Comprised of three modules, Novitex Connect is your complete management solution for targeted communications.

Marketing Communications Management

Mine valuable insights and segment your marketing communications by audience.

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Regulatory Communications Management

Collaborate on content, create and standardize templates — all while complying with specific regulations and brand standards.

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On-demand Print

Manage print production across your organization while providing visibility into what your enterprise is printing for better ROI.

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Built-in safeguards.

Our solution facilitates the development and implementation of business rules that support the creation of compliant communications. With hierarchical document templates, users can only edit content with specific permissions, preventing errors before they happen. You also can do side-by-side version comparisons, enabling you to easily see what has been updated.

Watch, download and learn.

Choose from a selection of videos and downloadable PDFs, designed to both educate and keep you informed.

See All Our Insights

Regulatory Communications Management: Use Case

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Learn About Regulatory Communications Management & Compliance

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How We Help Manage Compliant Communications

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Leverage synergies between our solutions

As an independent provider, our integrated offerings drive maximum efficiency and savings. Recommended solutions include:

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Communications Management

Our solution is the best end-to-end, web-based workflow tool that provides an auditable trail of print, from creation to compliance to distribution.

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Marketing Communications Management

Communicate your marketing messages more effectively with full insights into who your clients are and what they want. Target specific clients and customers with our intuitive platform.

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Off-site Print Production

At our Document Solution Centers, we offer a complete suite of print production solutions from paper to digital. We can accommodate your scanning, printing, finishing and fulfillment projects with speed and accuracy.

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Our practice leaders dive deep into your business.

Ken Bechard

Vice President and General Manager of Offsite Services

Ken Bechard, Vice President and General Manager of Offsite Services, is responsible for the development and implementation of all Connect engagements. He has a track record of designing Six Sigma solutions that improve both operational performance and financial value while establishing a management process that allows clients to adapt structure and process to match the needs of clients’ business.

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We place your team’s productivity above all.

Our white-glove service provides dedicated support, so your team can focus on productivity. As part of this service Novitex offers:

Dedicated relationship managers
Strategic business reviews
Industry and trend updates
Continuous optimization

What does your business need?

Get started with specific, actionable recommendations that address the unique challenges of your enterprise.

Want to help revolutionize document outsourcing? Come Join Us

News & Insights

Exela Technologies, Inc., a Publicly Traded Company, Completes Business Combination with SourceHOV and Novitex

“We are excited to announce the public launch of Exela and look forward to exercising our global reach, deep domain expertise, and increased IP investments to serve our current and future clients”, said Ronald Cogburn, CEO, Exela Technologies, Inc.

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The Imaging Channel - Moving Towards End-to-End CCM Solutions: Creating a Seamless Customer Experience with Communications is More Crucial than Ever

Communications are a prominent part of the customer experience. When communications are accurate, delivered across the customer’s preferred channel, & contain relevant offers for additional services, they help to create a positive experience.

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Hypothetical Use Case: The Disaster-Prepared Enterprise Vs. the Unprepared

What would happen to your business if you lost all your customer and account data? It’s a nightmarish situation for any business stakeholder to consider. Thankfully, it’s an addressable one, too.

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