Why Novitex

A new kind of document outsourcing company.

About Novitex

Novitex is a managed services provider in the document outsourcing industry. Through innovations in document processing that include our end-to-end framework, we work with clients to get the right information to the right person — securely — and in a timely manner. Approximately 500 Fortune 500 companies, government entities and AmLaw 200 firms turn to Novitex to develop custom solutions that work toward improving their information-intensive workflows. From over a dozen mail service offerings to managed print services and back office support, we are dedicated to our clients’ success.

What makes us different

As an independent service provider not tied to equipment or technology, Novitex works with clients to develop document outsourcing solutions that meet their individual needs. We start with a non-invasive assessment to develop a solution that blends cloud-based technologies with our 9,000 employees and end-to-end processes. We take the steps and measures necessary at all stages to ensure a smooth and secure transition, and work with each client to manage expectations. Our work does not end with implementation; we continuously innovate new approaches to document processing and related services in business process outsourcing to drive predictable, defined outcomes.

Leadership at every level.

Led by our executive team, we promote a culture that supports the free exchange of ideas and rewards excellence. To advance our clients’ businesses and our employees’ careers, we offer access to continuous training, enabling us to grow our talent within.

People group image

From left to right:

John Visentin

Executive Chairman and Chief Executive Officer

Joe Trost

Chief Operating Officer

Theresa Mohan

General Counsel & Chief Human Resources Officer

Anthony Dupree

Chief Information Officer & Chief Information Security Officer

Michelle Tierney

Executive Vice President of Service Delivery

Bob Rooney

Chief Financial Officer

Irina Novoselsky


Our end-to-end approach.

The document outsourcing industry is usually fragmented, with one provider specializing only in print and another focusing on business process automation. Novitex is the only provider with a single, end-to-end approach. Why work with several providers when you can work with one? We link our services together through our proprietary Integrated Document Life Cycle™, known as the IDLC™, which can create synergies, resulting in increased savings and efficiencies.

We're focused on security. With clients operating in highly regulated industries, we adhere to strict confidentiality standards and support industry-specific regulations.


Our Data Security Team works to understand each project we undertake and integrates strategies, policies and procedures to mitigate risk.

Process & Technology

We leverage a “Defense In-depth” model, which is based on the military principle that identifies and applies controls to all of the possible means by which data can be accessed. We also work with the leading security information and event management (SIEM) firm to provide a real-time analysis of possible security threats.

How we get started.

We leverage a five-step, non-invasive blueprint that starts with a consultative engagement to define your document outsourcing needs. Once we develop and implement a solution based on your goals, we continuously analyze our performance to drive ongoing improvements.

Benefits of working with Novitex.

Realize synergies that drive greater cost efficiencies and meet your document life cycle requirements.

Reallocate Dollars to Growth Initiatives
Optimize your resources
Support compliance
Improve staff productivity & satisfaction

What does your business need?

Get started with specific, actionable recommendations that address the unique challenges of your enterprise.

Want to help revolutionize document outsourcing? Come Join Us

News & Insights

History of Novitex Part III - Our Processes

There is another component that we credit for the success we’ve had already; our processes. In this third installment of our History of Novitex series, we’ll look at the processes that help us deliver revolutionary document services to our clients.


Streamline Your Procurement Processes with Our Connect: Produce Module

​Whether it’s for marketing purposes, sending invoices, or a myriad of other reasons, nearly every business needs to print documents at some point in time. Oftentimes, hundreds or thousands of them; accurately, effectively & within tight time frames.


Congressman Lloyd Doggett to Join Novitex to Unveil State-of-the-Art, Cloud-enabled Document Processing Facility

Novitex unveiled MegaCenter West today, our second, state-of-the-art, cloud-enabled document processing facility that is set to bring more than 200 new jobs to Austin.